IVHP new logo
IVHP Stars Rating
Text size small font icon medium font icon large font icon
Member Documents YouTube logo Twitter logo Facebook logo Instagram logo
2022 Medication Therapy Management MTM Program

2022 Medication Therapy Management (MTM) Program

Inter Valley is committed to helping members with certain chronic disease states and multiple medications manage their healthcare. The Medication Therapy Management (MTM) program is offered to qualifying members to improve medication use and create better outcomes.

The purpose of the MTM program is to help eligible members understand their medications and reinforce their knowledge of how to properly take them. The benefit of the program is to help members from potentially harmful drug side effects and drug combinations. In addition, medications are reviewed for opportunities to reduce prescription drug costs and to help members get the most from their prescription benefits. The MTM program is a free service for eligible enrollees. Although the MTM program is a special service offered at no cost to Medicare members, it is not considered a benefit.

Members enrolled with the Medicare Part D plan will automatically be enrolled in the MTM program if they meet the following three conditions.
Eligibility Requirements:

3 of the following Chronic Diseases

  • Chronic Heart Failure (CHF)
  • Diabetes
  • Dyslipidemia (High Cholesterol)
  • Hypertension
  • Respiratory Disease - Asthma
  • Respiratory Disease - Chronic Obstructive Pulmonary Disease (COPD)

8 Part D covered drugs

  • Chronic/maintenance drugs apply

Part D drug cost for 2021 are expected to be more than

  • $4,696 a year

How will you know if you qualify?

If you are eligible for the MTM program, you will receive an offer letter. Upon receiving this letter, you may call to schedule an appointment for your voluntary comprehensive medication review. (CMR.) We encourage MTM Program members to complete a personalized CMR every year.

If you received notification that you have been enrolled in the MTM program and would like to schedule a comprehensive medication review (CMR), or if you would like more information about the MTM program, call 1-877-909-7064 (TTY 711) , 6 am to 6 pm Pacific Time, Monday through Friday. You may also call this number to opt out of the program.

MTM program members can also get a Comprehensive Medication Review (CMR) and Targeted Medication Review (TMR)

A Comprehensive Medication Review (CMR) offers a one-on-one phone call with a pharmacist or other licensed clinician to talk about your medications. This is a great time to ask any questions you have about prescriptions drugs, over-the-counter medicines, and herbal or dietary supplements.

The CMR takes about 30 minutes to complete, depending on the number of medications you take and topics discussed. Your medication history will be reviewed — including prescription and over-the-counter medications — and any potential issues will be identified. After the CMR, you will get a follow-up letter in the mail. This will include a Medication Action Plan summarizing any clinical concerns identified, as well as a Personal Medication List of your medication history. Your healthcare provider may also be notified of recommendations for changes in therapy or potential health concerns discussed during the CMR. This is an optional service, and you may request to opt out*** at any time by calling 1-877-909-7064 (TTY 711) , 6 am to 6 pm Pacific Time, Monday through Friday.

Targeting Medication Reviews (TMR) are done quarterly to identify potential drug-drug interactions or other medication concerns. You may receive a letter notifying you of a possible medication concern to discuss with your doctor. We may also contact your doctor by phone or fax.

As always, you and your prescribing doctor will decide what to do about therapy recommendations suggested in CMR and TMR notices. Your medications will not change unless you and your doctor decide to change them.

If you have any questions relating to the enrollment process, services offered, or any of the material associated with the MTM program, you can call 1-877-909-7064 (TTY 711), 6 am - 6 pm Pacific Time, Monday through Friday.


Summary of Medication Therapy Management Notices a Member May Receive

1. Offer Letter (Members Targeted Quarterly) The offer letter is sent to the member if they meet eligibility criteria listed above. This letter notifies the member that they qualify for the MTM program at no charge.

This is an optional program — members can opt out at any time. To “OPT-OUT” of the MTM program, the beneficiary may call 1-877-909-7064 (TTY 711), 6 am - 6 pm Pacific Time, Monday through Friday.

The offer letter also includes an offer for a Comprehensive Medication Review (CMR), including a list of the member’s prescriptions medications filled for the previous quarter, and any savings or therapy change observations.

2. Comprehensive Medication Review (CMR)
A CMR is a one-on-one consultation between the member (or a member’s appointed representative) and a qualified pharmacist or other licensed clinician. This consultation includes a thorough review of the member’s medication use, including prescription medications, over-the-counter (OTC) medications, and herbal products. This review takes approximately 30 minutes.

If you’re interested in receiving a CMR, please call  1-877-909-7064 (TTY 711), 6 am to 6 pm Pacific Time, Monday through Friday, to schedule an appointment for a review.
Members that receive a CMR will also receive a personal follow-up letter noting what was discussed during the consultation.

Furthermore, enrollees may contact the Inter Valley Health Plan for additional information, with our Pharmacy Care Team prepared to answer questions about the MTM program.

3. Targeted Medication Reviews (TMR)
Members prescription claims are reviewed quarterly. Based on this analysis, members may receive notifications about:

Medication and therapy adherence
Generic substitution and cost savings opportunities
Drug-drug interactions
Therapy recommendations to discuss with the doctor or prescriber


*Stedman’s Medical Dictionary © Wolters Kluwer Health, “Maintenance Part D medication is a chronic medication that is taken to stabilize an illness or symptoms of illness.”
** Chronic Health Condition is defined by drug inferred disease state.


Updated 12/22/2021