Inter Valley Health Plan, is a not-for-profit Medicare Advantage (HMO) organization, headquartered in Pomona, California.  As President and Chief Executive Officer of Inter Valley Health Plan, Michael Nelson provides his strategic vision and expertise to one of the region’s leading Medicare Advantage health care insurers.

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Susan L. Tenorio, BSN, RN, is Chief Operating Officer of Inter Valley Health Plan and is a key member of the executive team. Susan helps manage $135,000,000 in not-for-profit revenue to provide health care services to Inter Valley’s nearly 21,000 Medicare members. She is responsible for implementation and operations of all clinical health delivery practices.

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Dr. Smith is board certified in internal medicine, receiving his training at the University of Minnesota and The Medical College of Wisconsin, where he held the staff position of Associate Professor of Medicine. he has served as a surveyor and review team chairman on over 100 HMO quality accreditation reviews for The National Committee for Quality Assurance (NCQA) since its inception in 1989. He also served as a member of the NCQA national appeals committee.

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Patricia Jacobson is the vice president of human resources for Inter Valley Health Plan and is responsible for developing and integrating human resource strategies that maximize the company’s strategic goals through its personnel.

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As the director of compliance/compliance officer, Gail Blacklock brings over 15 years of experience to the Inter Valley. Gail’s responsibilities include implementing the federal and state regulations to ensure members are given their rights, training and managing the corporate compliance program, monitoring and auditing the entire health plan, and also detective, investigating and prosecuting those committing fraud and abuse with the health plan. 

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