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We know this is an unsettling time and that the COVID-19 virus emergency is impacting everyone’s day-to-day activities. All of us at Inter Valley Health Plan want you to know that the health and safety of our members is our first priority.


Below are communications we have sent out via mail, email, or social media

1/20/2022 - Free N95 Masks

According to the Department of Human and Health Services, wearing a mask is critical to prevent the spread of COVID-19. There are FREE N95 masks coming from the government’s Strategic National Stockpile. The masks will be available for pickup at pharmacies and community health centers across the country. Every person is allowed up to 3 free masks pending availability.

For information visit this link: cdc.gov/coronavirus

Source: Free N95 Masks

1/19/2022 - Free At-Home Covid-19 Test Kits 

As the country navigates yet another COVID-19 surge, many Americans are looking for ways to protect themselves and their loved ones from COVID-19. Starting January 19, 2022, everyone can order up to four FREE rapid COVID-19 tests. To complete the order online, please visit  www.covidtests.gov or place your order here https://special.usps.com/testkits

1/7/2022 - COVID-19 Update: Vaccines for Moderately to Severely Immunocompromised People

The CDC reported today, Friday, January 7, 2022, people who are immunocompromised (people with weakened immune system), are especially vulnerable to COVID-19. Everyone, including immunocompromised people, should receive a COVID-19 vaccine primary series and booster for ages 18 years and older as soon as possible.

Source: Covid-19 vaccines for moderately-severely immunocompromised people

12/27/2021 -  COVID-19 Update: Recommended Isolation and Quarantine Period for General Population

CDC reported today, Monday December 27, 2021, they are shortening the recommended time for isolation from 10 days to 5 days for people who test positive and have no symptoms, followed by 5 days of wearing a mask when around others. For people who are unvaccinated or are more than 6 months out from their initial vaccine series, CDC is recommending quarantine for 5 days followed by strict mask use for additional 5 days.  For people who have received their booster shot quarantine following an exposure is not needed but should wear a mask for 10 days after exposure. If symptoms occur, individuals should immediately quarantine until a negative test confirms symptoms are not COVID-19.  

Recommendations for COVID-19 Exposure

If you have been in close contact (within 6 ft. for 15 min. or longer) with an infected person and are fully vaccinated with a booster, wear a mask for 10 days, but you do not have to quarantine. If you are not fully vaccinated with a booster, follow the same rules as for the general population above.

For more information visit this link: Isolation and Quarantine Guidance - CDC

12/24/2021 - Omicron: Cases in California

California Department of Public Health (CDPH) said the highly contagious Omicron is to blame for the up to 70% of new cases in parts of California. California has 4,990,016 confirmed COVID cases to date and more than 75,461 deaths.

For more information visit this link: Omicron Update

12/22/2021 - Where to get COVID-19 Vaccines and Boosters

The COVID-19 vaccines continue to be effective in reducing COVID-19 related illnesses, hospitalizations, and death and recommended for individuals aged 5 years and older. These vaccines are free for all IVHP members. Booster shots are recommended for people 16 or older, six months after your primary vaccination series (for Pfizer or Moderna); and two months after the Johnson & Johnson shot. For individuals 18 or older any of the vaccines given in the United States can be given as a booster.   

Source: Covid-19 Boosters

To find a vaccine location go to find a vaccine provider or myturn.ca.gov or call our Member Care Team at 800-251-8191 or TTY 711. 

12/20/2021 - Omicron:  What You Need to Know

CDC is working with state and local public health officials to monitor the spread of Omicron. It has been detected in most states and United States territories and rapidly increasing the proportion of COVID-19 cases that it is causing.

Source: Omicron - What you need to know

Omicron: Tools to fight Omicron

According to CDC, vaccines remain the best public health measure to protect people from the COVID-19, slow its transmission, and reduce new variants emerging. The COVID-19 vaccines are highly effective at preventing sever illness, hospitalizations, and death. Wearing masks offer protection against all variants and CDC continues to recommend wearing a mask in public indoor setting. And lastly, testing can tell you if you are currently infection with COVID-19. To find out where to go for testing go to Testing (ca.gov).

Source: Testing (ca.gov)

Omicron: Potential Spread

In collaboration with the global public health, much has been learned about Omicron such as it can easily spread compared to original SARS-CoV-2 and unknown compared to Delta variants. There more data needed to know about the Omicron infections, reinfection, and breakthrough infections especially in people who are fully vaccinated. CDC has advised the surge of COVID-19 cases in the coming days to weeks. Current COVID-19 vaccines are expected to protect against severe illness, hospitalizations, and deaths due to infection with Omicron variant according to CDC. CDC also reported that breakthrough infections are likely to occur in people who are fully vaccinated. The current vaccines remain to the best public health measure to protect people from the virus, transmission, and reduce the likelihood of new variants to emerge. For more information go to www.CDC.gov

Source: Omicron Variant: What You Need to Know

12/12/2021 - COVID-19 Update

As of December 12, 2021 there were 51,302,500 total cases in the United States alone, of which, 22,748,035 are new cases, and 810,407 deaths.

There are 497,375,025 doses of COVID -19 vaccines that have been given in the United States according to Centers for Disease Control and Prevention. Of this number, there are 204,578,725 people who are fully vaccinated, and 24,132,288 people received at least one dose. To find COVID-19 vaccines and boosters near you click on Find a vaccine near you.

Source: COVID-19 Statistics in the United States, Vaccines for COVID-19 | CDC

Booster Shots Update:

Choosing your COVID-19 Booster Shot:  According to CDC, people 18 years and older may choose which COVID-19 vaccine to receive as booster shot. CDC now allow for this type of mix and match dosing for booster shots.  Boosters and Flu shots can be given together.

Scheduling your Booster Shot:  If you need to get your COVID-19 booster shot, talk to your provider or go to find a vaccine provider or myturn.ca.gov to find a location near you.

12/10/2021 - Traveling Internationally?

Travel requirement has changed. Starting December 6, 2021, all Airline passengers, regardless of vaccination status, must show a NEGATIVE COVID-19 test taken no more than 1 day before travel to the United States.

Do NOT travel if…

  • You have been exposed to COVID-19, unless you are fully vaccinated or recovered from COVID-19 in the past 90 days.
  • You are sick.
  • You tested positive for COVID-19 and haven’t ended isolation (even if you are fully vaccinated).
  • You are waiting for results of a COVID-19 test. If your test comes back positive while you are at your destination, you will need to isolate and postpone your return until it’s safe for you to end isolation. Your travel companions may need to self-quarantine.

Source: International Travel - CDC

12/1/2021 - Omicron in the United States:

The first confirmed United States case of Omicron was identified.

Source: Omicron Variant: What You Need to Know | CDC

3/4/2021 - Beware of COVID-19 Scams

2/9/2021 - A message about the COVID-19 Vaccine from our VP of Sales & Marketing, Larry Baca (by clicking this link you will be redirected from Inter Valley's website)

1/13/2021 - Coronavirus Vaccine FAQs

6/10/2020 - A message from our CMO Dr Kennith Smith #3 (by clicking this link you will be redirected from Inter Valley's website)

5/05/2020 - A message from our COO Susan Tenorio (by clicking this link you will be redirected from Inter Valley's website)

4/09/2020 - A message from our CMO Dr Kennith Smith #2 (by clicking this link you will be redirected from Inter Valley's website)

3/30/2020 - A letter to Members from our CEO Mike Nelson

3/30/2020 - A message from our CMO Dr Kennith Smith (by clicking this link you will be redirected from Inter Valley's website)

3/26/2020 - Scams during COVID-19

3/25/2020 - We are still open

3/12/2020 - Inter Valley Statement


COVID-19 Vaccine Information by County

(by clicking on these links you will directed away from Inter Valley's website)

Los Angeles County information

Orange County information

Riverside County information

San Bernardino information

***Please NOTE*** You will never be asked to share your Medicare ID number over the phone, however if you have an appointment at a vaccine site, you maybe asked to show your RED,WHITE, & BLUE Medicare card. Please make sure to have it handy. 


Other Useful websites 

(by clicking on these links you will directed away from Inter Valley's website)


Center For Diesase Control and Prevention



Inititives For Older Californians 

CDC Caregiver Advice



  • You are Safer at Home but if you absolutely need go out, it is recommended you wear a face covering when you’re outside in public spaces. Click to find DIY masks tips from the CDC. (by clicking this link you will be directed away from Inter Valley's website)
  • Make sure to not bring your packages inside until you wipe them down with disinfectant wipes. You can also open the package outside and bring the items in then throw the box directly into the recycle bin. Remember to wash your hands afterwards.
  • Leave your shoes at the door, don’t bring your outside shoes inside unless you spray them or wipe them with antibacterial wipes.
  • SCAM ALERT: don’t fall for online offers for vaccinations and home test kits for CODIV-19. There are no products proven to treat or prevent COVID-19 at this time. Always check with your doctor first.
  • If you must venture out to the grocery store or pharmacy, be mindful that contact with other individuals increases your risk of being exposed to COVID-19 and spreading bacteria. It’s smart to always wash your hands or even shower once you get home from being in a public area.
  • Make sure to keep a clean home environment by cleaning and disinfecting high-touch surfaces like kitchen counters, door knobs, light switches, and bathroom sinks ever so often.
  • Switching to mail order to fill your medications will save you an unnecessary trip to the pharmacy. Inter Valley Members call our Pharmacy Care Team to get more info!
    800-523-3142 or TTY 711
  • SCAM ALERT: Be wary of any email, text, phone call, or social media request for money or other personal identifiable information in exchange for receiving your stimulus payment more quickly. It’s a scam.
  • If you do go out shopping, try not to pay with cash. Pay with either card or by using your phone.
  • Make sure to stay hydrated, adequate water and fluid intake helps to keep your body strong and have the ability to fight off viruses and infection, but inevitable home distractions may get in the way of you drinking enough water. So try to drink a glass of water before every meal, or use a large reusable water bottle. Stay hydrated and safe out there!
  • Make sure to practice good health habits. Get a good night’s sleep, exercise, drink plenty of fluids, eat nutritious food, and take vitamins. If your gym is closed, you can still exercise at home. Download workout apps or research some easy home workouts. Stay safe out there!
  • There is no evidence that the virus can be transferred by food or food packaging, but as an extra safety precaution you should still wipe down the packages of food when you get home from the store.
  • Stick to a meal schedule. If you have stocked up the kitchen in preparation of being quarantined, you or your family member may be finding it difficult to follow a regimented meal plan and might eat all your quarantine food in one day. Meal preparation and designated meal times will help to regulate consumption and prevent overindulgence.
  • When you wake up in the morning try to set a reachable goal for your day like exercising or trying a new recipe. Doing this will help you feel productive and that you accomplished something for the day. Staying active and being productive is a way to stay sane during this crazy time. Stay safe out there! 
  • If you're not wearing a mask make sure to cover your coughs and sneezes with a tissue to cover your nose and mouth and throw used tissues in a lined trash can. If a tissue isn’t available, cough or sneeze into your elbow — not your hands. Make sure to wash your hands immediately.
  • Staying connected is very important for our mental health during these difficult times. So for older Californians who need someone to talk to can call the statewide Friendship Line at 1-888-670-1360.
  • Make sure to not share personal items like phones, makeup, or combs. It’s also important not to share eating utensils and straws. If you have children help them to recognize their reusable cup, straw, and other dishes for their own use only.
  • California has a statewide hotline to answer any COVID-19 questions and get assistance, including access to grocery and medication delivery. Just call (833) 544-2374 to receive the help and resources you need.
  • If you or your loved one gets sick it's good to have a Care Plan in place for yourself and your loved too. Find out more about what a Care Plan is and how to put one together by clicking the link below for more info.
  • The virus that causes COVID19 is mainly transmitted through droplets generated when an infected person coughs, sneezes, or speaks. These Droplets are too heavy to hang in the air and they quickly fall on the floors or surfaces. If you touch a contaminated surface, then touch your eyes, nose or mouth before washing your hands, you can be infected. So make sure to clean surfaces regularly and wash your hands for at least 20 seconds!
  • Although some counties have announced that face coverings are no longer required when going out, it is still highly recommended and most business still require it. Wearing a face mask when you go out to public areas will help protect you and the people around you.