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InterView Magazine

Let's be partners in your health care

Here at Inter Valley we want our members to enjoy life and stay healthy. Together, we can make that happen. Paying attention to your body and making healthy lifestyle choices is how you can begin. We’ll support your efforts by providing stellar service every step of the way.

How can we support your efforts to stay healthy?
Inter Valley Health Plan wants to make sure you’re getting the care and attention you deserve. As a member, you can expect:
  • Caring physicians who pay attention to your health care needs;
  • Phone and appointment access to your primary care physician and any specialists you need;
  • A prescription plan that is always helpful and easy to use;
  • Responsive customer service and timely communications.

If our service doesn’t rate a nine or a ten, please call and tell us how we can do a better job. Remember, we have real people answering the phones who are happy to help you.  Additionally, you can visit us in person at our downtown Pomona location or at any of our Medicare Information Centers. Call us toll free at 800-251-8191, ext 111 or for hearing impaired TTY/TDD 800-505-7150, from 7:30 am to 8 pm, 7 days a week.

Five stay-healthy tips
1. Stay physically active to improve strength and stability, this can decrease your risk of falling— the prevailing cause of hip fractures.

2. If you break a bone, get a test to make sure you aren’t developing osteoporosis, a disease that weakens bones.

3. Talk to your doctor if you have bladder problems; this is very common, and there are many treatments available.

4. Discuss your physical and mental health with your doctor. Report any new or worsening conditions, and don’t be afraid to ask questions.

5. Please contact Inter Valley’s member services department, with any questions or concerns, because we want to help.

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