|What's in the Stars? Quality Health Care for Members|
What's in the Stars? Quality Health Care for Members
The Centers for Medicare and Medicaid Services (CMS) rates the quality of health care plans offered to Medicare beneficiaries through the Medicare Advantage program. CMS rates Medicare Advantage plans (like Inter Valley Health Plan) on a one to five star scale, with five stars representing the highest score (highest quality). The summary score provides an over all measure of a plan’s quality, based on categories such as quality of care, access to care, plan responsiveness and member satisfaction, etc.
The star ratings for all Medicare health plans are posted on the internet at www.Medicare.gov which can help consumers make an educated decision when choosing the right health plan for their needs.
Inter Valley Health Plan is rated as a four star plan and is striving for the highest score of 5 stars. Quality, access and member satisfaction have always been our claim to fame. But with the Star rating we want to make sure our performance produces great reviews. We know you chose Inter Valley Health Plan for our comprehensive benefits and high level of service. We want to earn your highest marks, and if we can do better, please call Member Services at 800-251-8191 or for hearing impaired 800-505-7150, 7:30 to 8 pm, 7 days a week.